Video Details

  • Workplace Violence : Customer Service and Field Personnel

Video ID:  908      Date:  1994      Minutes:  28     

Designed to make employees more aware of the issues related to on-the-job violence, to encourage reporting threats or violence observed or experienced, to motivate respectful treatment to co workers and customers, and techniques to protect oneself. Deals more with internal interaction than with external customer service. Has a variety of scenarios.

Subjects Covered:  Workplace Violence     

Formats Available:  DVD Format     

Closed Captioning/Subtitles:  No     

Languages Available:  English     

Online Access
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R M Distributors

Phone:  800-224-8784

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