Please read this Access Agreement (“Agreement”) carefully before accessing Washington State Department of Labor & Industries (L&I) information through an L&I website or Web connection to data (the “Site”). This Agreement is entered into between L&I and any individual or entity who accesses or uses the Site (the "User" or "You.") As a condition to accessing the Site, the User agrees to be bound by the terms of this Agreement. Use of or access to the Site shall constitute Your acceptance of and agreement to be bound by these terms. If you do not wish to be bound by these terms, do not access the Site. 

The Site is provided without charge. It is a World Wide website on the Internet that is designed to create an online community of Users. It is owned and operated by L&I. It contains or may contain information, communications, opinions, text, graphics, links, electronic art, animations, audio, video, software, photos, music, sounds and other material and data (collectively, "Content") formatted, organized and collected in a variety of forms that are generally accessible to Users, including connections to data, databases, and interactive areas that may or may not be modified by Users.

Access to and Interacting with the Site

You are responsible for providing all hardware, software, telephone or other communications equipment and/or service to connect to the Internet and access the Site and are responsible for all Internet access charges, telephone charges, digital certification costs, or other fees or charges incurred in connecting to the Internet and accessing or interacting with the Site.

L&I does not guarantee access to the Site or that the Site or any link will be uninterrupted or error free. The content within the Site may include technical or other inaccuracies or typographical errors. Under no circumstances shall L&I be liable to You for any decision made or action taken by You in reliance on the Content. Changes are periodically added; these changes will be incorporated in the Content. L&I may make changes in the Content at any time and from time to time.

We currently support the most recent versions of Chrome, Firefox, Edge and Safari and support Internet Explorer version 11. We also support the most recent versions of the default browsers on iOS and Android devices. We do not support Internet Explorer in "Compatibility Mode".

User Conduct

You agree to access and use the Site only for lawful purposes and employ reasonable security practices (e.g., changing protected passwords frequently, lock unattended terminals, etc.), as needed. You are solely responsible for the knowledge of and adherence to any and all laws, statutes, rules and regulations, pertaining to (i) Your use of the Site, including any interactive area, (ii) the use of any networks or other services connected to the Site, and (iii) the communications means by which You connect Your modem, computer, or other equipment to the Site.

By accessing the Site You agree that You will not:


Your only right with respect to dissatisfaction with any policies, guidelines, or practices of L&I in operating the Site is for You to discontinue accessing the Site. L&I may terminate or temporarily suspend Your access to Secure Services, without notice, for conduct that the L&I believes is a violation of this Agreement or any L&I policies or guidelines (e.g., terminate access on inactive or closed accounts, etc.), or for other conduct which L&I believes, in its sole discretion, is harmful to L&I or other Users. L&I may discontinue operating the Site and/or terminate this Agreement without notice at any time for any reason in its sole discretion. In the event of termination, You are no longer authorized to access the Site, including the interactive areas, and the restrictions imposed on You with respect to Content from the Site, as well as the disclaimers and limitations of liabilities set forth in this Agreement, the Intended Use/External Content Policy and L&I’s Privacy and Security Statement, shall survive.


You agree to indemnify and hold harmless L&I, its employees, and agents from any and all liabilities, claims and expenses, including reasonable attorneys fees, arising from breach of this Agreement, Your use or access of the Site or any Internet site linked to or from the Site, or in connection with the transmission of any Content on the Site.

Credit Card Refunds

Refund requests for credit card transactions on this website must be made in writing to the department and may be subject to a refund processing fee. See individual business application for specific instructions.


This Agreement, the Intended Use/External Content Policy and L&I’s Privacy and Security Statement comprises the entire agreement between L&I and You, and supersedes any prior agreements with respect to the subject matter herein. L&I may revise this Agreement or any other policy at any time and from time to time, and such revision shall be effective immediately following the posting of such revision on the Site. You agree to review this Agreement, the Intended Use/External Content Policy and L&I’s Privacy and Security Statement periodically to be aware of such revisions. If any such revision is unacceptable to You, You must discontinue accessing the Site. Your continued accessing and use of the Site following any such revision shall conclusively be deemed acceptance of all such revisions. The provisions of this Agreement shall survive the termination or expiration of this Agreement. If any provision of this Agreement or any other policy be held invalid or unenforceable, that portion shall be construed in accordance with applicable law as nearly as possible to reflect the original intention of the parties and the remaining portions will continue in full force and effect. L&I’s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. This Agreement shall be construed and interpreted in accordance with the laws of the state of Washington and the venue of any action brought hereunder shall be in the Superior Court for Thurston County. This Agreement is personal to You and You may not assign Your rights or obligations thereunder to anyone. A violations of any term by You may result in monetary, civil and/or criminal penalties.

L&I's Website Accessibility Policy

Washington Department of Labor & Industries (L&I) is committed to providing access to all individuals, disabled or not, seeking information on our website. L&I has adopted the portions of the federal 508 and W3C accessibility guidelines and standards that have the most positive impact on people using assistive technologies.

If you are experiencing difficulty accessing information on this site, we will be glad to send you the information in an alternate format. Please contact us using our Site Feedback form at the bottom left of any page and indicate:

We will contact you and attempt to provide the information you sought.

You can also call 1-800-LISTENS (1-800-547-8367) for assistance. TDD users, please call 360-902-5797.

This Access Agreement for L&I website last updated June 2016.